Denise Heffron, now managing director at Flex Pay, started her career over 30 years ago as a graphic designer and copywriter at Sunquest Vacations. 

Says Heffron, “I had a good friend who worked there, and I’d gone to a product launch with her. I said, ‘if this is work, get me a job’.” 

In this episode of Voices of Travel: The Next Chapters, Heffron goes on to discuss her 25-year career at Transat, meaningful mentors, her favourite memories of working in the industry and advice to young people considering a career in travel.

She also reflects on the travel industry’s resilience, the changing tour operating business, diversity, equity, inclusiveness and more. 

Watch the episode here: