Denise Heffron, now managing director at Flex Pay, started her career over 30 years ago as a graphic designer and copywriter at Sunquest Vacations. Says Heffron, “I had a good friend who worked there, and I’d gone to a product launch with her. I said, ‘if this is work, get me a job’.” In this […]
Travel trends are constantly evolving, shaping the future of travel products and services. Read on for some of the latest data on travel trends and consumer purchasing behaviour. Travellers crave sustainability, but cost remains a barrier A new report by the World Travel & Tourism Council (WTTC) reveals that cost and quality remain the dominant […]
The Ontario Restaurant Hotel & Motel Association (ORHMA), the largest provincial hospitality association in Canada, is now offering free one-year student memberships. The ORHMA advocates for issues concerning its over 4,000 members who represent 11,000 establishments. Members are also entitled to services including: Educational and training programs Business support with human resources, health and safety, […]
Earlier this month, Tourism HR Canada launched the Tourism Workplace Accessibility Clinic to promote inclusive hiring and employment in the tourism sector. The program will provide training, recruitment support, accessibility consulting, workplace adjustment advisory services and expert guidance to ensure employers are ready to attract diverse talent and successfully address accessibility needs. Businesses will benefit […]
Adventure Canada takes travellers to destinations in the Arctic, Antarctic, North Atlantic Europe, South America and beyond. Their guiding principle is “to help every traveller become an enthusiastic ambassador for the regions and the cultures we visit.” In light of this mission, the company promotes innovative research in the regions they visit by ship by […]
This month, BSAP caught up with Camille Bayarcal, the 2022 Baxter Student Ambassador from Seneca Polytechnic. Read on to learn how Camille now helps current Seneca students achieve success in their co-op placements and teaches in the department where she earned her diploma. What is your current job? I work at Seneca Polytechnic as a […]
“The changing landscape of retail travel. Consumers looking for value and personalization. Airlines looking for shared accountability. High season. Low season. What about the ‘perfect season?’ For Canada, it’s any and all seasons. And overall, while there may be some challenges, 2025 is shaping up to be a pretty good year,” writes Bob Mowat, executive […]
What is your current job? Please also describe a typical day. I work as a Customer Solutions Coordinator at G Adventures. I handle post travel feedback such as reading all completed evaluations, and handling and settling complaints and requests for compensation. I do this by conducting investigations with our local offices, and I’m responsible for […]
Tourism HR Canada will host a free webinar on January 22 at 1pm EST to share labour market insights related to Canada’s tourism industry. Join them to learn about: Pressing workforce challenges, labour market trends and workforce projections Actionable recommendations for fostering resilience and innovation Programs and tools to support workforce development Register here: https://us06web.zoom.us/webinar/register/WN_DVGjqAZvSZCfKt11Q1Cx-w#/registration
Rocky Racco, Owner & CEO of TTI Travel, reflects on over four decades in the travel trade in this episode of Voices of Travel: The Next Chapters. He shares the origins of his career, the changes he’s observed, and his aspirational vision for the future, saying: “…we do have a lot of folks that are […]
